Frequently Asked Questions

Check out our most frequently asked questions here, if you still need help then please contact us at info@tinyfootprint.com or (763) 566-7000.

About Online Ordering

Please contact us at info@tinyfootprintcoffee.com or call 877-884-7463, we are happy to help from 8am-4pm Monday-Friday.

 

 

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We are excited for your interest! Send us a wholesale request today! Our team will be happy to assist you!

Contact Caleb! He is our catering and private event coordinator! 

About our Coffee

All our coffee is Certified USDA Organic under our legal corporate name Extant Coffee, Inc. (with a few rare exeptions small scale sustainble farms that connot offord certification) ensuring sustainable farming practices and exceptional quality. Most of our coffee is also Fair Trade Certified, when a coffee is not yet Fair Trade certified, it comes from small-scale producers or cooperatives who have chosen not to certify.

Yes! Our decaf is water-processed so its 100% chemical free.

Since 2010, we’ve worked to produce carbon negative coffee through reforestation and sustainable farming. Our efforts began in the Mindo Cloudforest of Ecuador and have recently transitioned to Honduras, where we partner with Cima Café, Tiny Carbon, Water Boards, local farmers, and cooperatives to reintroduce native tree species to previously damaged farmland, defunct cattle pasture, and water sheds.  We are currently working on another new partnership in Honduras, we hope to announce details soon - and are looking for additional partners, if you know anyone? 

Producing and distributing one pound of our coffee generates about 4 lbs of CO₂. For every pound sold, we reinvest in reforestation projects in Honduras, where newly planted trees will remove approximately 54 lbs of CO₂ from the atmosphere over time.

The result is coffee that doesn’t just offset its footprint, it helps reverse it!

Shipping

We primarily ship within the United States. For international shipping, please email us at info@tinyfootprintcoffee.com to confirm availability and shipping rates. Customers are responsible for customs duties, taxes, and import fees on all international orders.

Subscription

To sign up here is a link!

 

To edit your subscription:

Step 1: Log In to Your Customer Account

Step 2: Open Your Subscription

  • From your account dashboard, select Subscriptions

  • Click on the subscription you want to update

Step 3: Make Changes to Your Order

Depending on what you need, you can:

  • Change products (swap items or flavors)

  • Update quantity

  • Adjust delivery frequency (e.g., every 2, 4, or 6 weeks)

  • Skip an upcoming order

  • Reschedule your next delivery date

  • Pause or cancel your subscription

Changes are saved automatically once confirmed.

Step 4: Check the Cutoff Date

  • All changes must be made before your next order processes

  • The order processing date is shown in your subscription details

  • Updates made after this date will apply to the following order

Step 5: Update Shipping or Payment 

From your account dashboard, you can also:

  • Update your shipping address

  • Change your payment method

  • Review past orders and upcoming charges

 

Need to cancel a subscription?

  • Log into your account on our site.

     

    • Navigate to 'Subscriptions' and select 'Cancel Subscription'.

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    Or Contact the customer support with this link!

With our coffee subscription, you get 10% off every order and the convenience of automatic recurring deliveries. Your subscription is customized to your preferences, so your coffee arrives on your schedule—no reordering, no hassle.

Also remember you get free shipping with orders over $50 dollars

Sign up today with this link!